A friend of mine said that his battery operated starter died and that when he called Napoleon they asked for the model # and the serial # and then was told that one was being sent to him,,,,,His BBQ is about two years old
answered 1 year, 8 months ago
I was told by Napoleon that for some parts for example the burners, they are fully warranted for 5 years, and thereafter they are covered at 50% of the suggested retail price for 25 years.
And I think some other parts are covered for 2 years and then fall on the 50% for 25 years.
answered 2 years, 7 months ago
- Montréal, Qc