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Customer Questions & Answers for
Napoleon CT485 RSB Stationary Propane BBQ

Stationary propane BBQ features a 675 sq. in. total cooking area with 28 burger capacity. Three stainless steel tube burners. 74,000 total BTUs: 48,000 primary BTUs, 12,500 ceramic infrared sizzle zone side burner BTUs, 13,500 ceramic infrared rear rotisserie burner BTUs. Porcelain-coated non-stick cast iron cooking grates
Customer Questions & Answers:
5 Questions
 | 
11 Answers
Overall Rating:
4 out of 5
4
out of
5
(13 Reviews)13
Product Details

Questions & Answers for Napoleon Napoleon CT485 RSB Stationary Propane BBQ

Question

where is the Napoleon Ted Reader 485 Series 3-Burner Propane BBQ made?

asked 5 years, 4 months ago
by
summerdays
on Napoleon CT485 RSB Stationary Propane BBQ
4 answers
Answers
answer 1
On the box it says made in Republic of China. Napoleon told me that their model 485 and the 485 Ted Reader (CT) are based on the same model. Some features change though between the 2 model. But apparently the base parts are done with the same material.
answered 3 years, 6 months ago
by
Linda2011
 - Montréal, Qc
answer 2
Just checked out a box last week.
"Engineered in North America, fabricated in PRC" (read People's republic of China).
answered 4 years, 7 months ago
by
Anonymous
answer 3
Hello,

"The Mirage, Ultra-Chef and Napoleon Ted Reader 485 Series come from China, however they are not outsourced they are made at a NAPOLEON plant in China. You get the same qualilty in those as what you do our grills made here in Canada. "

The Prestige Series grills are made in Canada. At least 1 of the Prestige models is made in Barrie, Ontario.
answered 5 years, 4 months ago
by
Anonymous
answer 4
In Canada, either Ontario or Quebec. I got one on Friday and saw no "made in China" on any packaging, and it was the nicest install ever. Fantastic packaging, super-simple instructions, am very pleased with it.
answered 5 years, 4 months ago
by
Anonymous
Question

Dimensions of packaging

What are the exact dimensions of the packaging - I have a sedan and am wondering if it will fit or if a truck/van is needed for pickup.
Thanks.
asked 5 years, 7 months ago
by
BLockey
 - Warden & Eglinton
on Napoleon CT485 RSB Stationary Propane BBQ
2 answers
Answers
answer 1
I have a Dodge Journey and it fit in fine.
answered 3 years ago
by
BCBBQGuy
 - Victoria, BC
answer 2
You will definately need a van or a truck. I just picked one up the demensions of the box are 24" x 30" x 36" and the weight is at least 100lbs or more. Would advise having 2 peopel to lift it - even better if you have a dolly to move it on.
answered 5 years, 7 months ago
by
bbqgirl
 - thunder bay
Question

Can the charcoal tray be used with this model. If you can use charcoal tray do you use it to direct cook over or is it just for the flaouring?

asked 5 years, 4 months ago
by
mickymo
on Napoleon CT485 RSB Stationary Propane BBQ
2 answers
Answers
answer 1
Yes you can use the charcoal tray with this model. You can either cook directly over the charcoal or use it for indirect cooking and flavouring.

All Napoleon grills can withstand the heat of charcoal so I highly recommend buying a charcoal tray. I don't believe you can get them at Canadian Tire though so start asking and emailing them to carry it. I would like to see it added to their lineup.
answered 3 years, 8 months ago
by
Anonymous
answer 2
I believe you can add the charcoal tray and you actually cook with charcoal. Start it with the gas and wait for the coals to turn white
answered 4 years, 2 months ago
by
Anonymous
Question

What does the 25 year warranty include?

asked 3 years, 9 months ago
by
mazco
 - St. Catharines, Ontario
on Napoleon CT485 RSB Stationary Propane BBQ
2 answers
Answers
answer 1
A friend of mine said that his battery operated starter died and that when he called Napoleon they asked for the model # and the serial # and then was told that one was being sent to him,,,,,His BBQ is about two years old
answered 2 years, 7 months ago
by
Anonymous
answer 2
I was told by Napoleon that for some parts for example the burners, they are fully warranted for 5 years, and thereafter they are covered at 50% of the suggested retail price for 25 years.

And I think some other parts are covered for 2 years and then fall on the 50% for 25 years.
answered 3 years, 6 months ago
by
Linda2011
 - Montréal, Qc
Question

where can I purchase new burners? Are the burners for the CTC BBQ's the same as the ones sold at other dealers?

asked 3 years, 5 months ago
by
Anonymous
on Napoleon CT485 RSB Stationary Propane BBQ
1 answer
Answers
answer 1
If any replacement parts are needed, you may be under warranty so they could be free. If you are out of warranty, you can buy the parts directly from Napoleon by calling their Customer Care at 1-866-820-8686.
Staff Answer
Expert Answer
answered 2 years, 11 months ago
by
CanadianTireTeam
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