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Most Recent Questions
Recent Question:
The unit I recently bought doesn't have the assembly instructions included. Can I find them online? Or can they be emailed to me?
Recent Question:
are the shelves adjustable
Recent Question:
what is the size of media openings
Recent Question:
Lost my manual but would like to know how to contact master flame...they don't seem to have a website or a 1-800 #
Recent Question:
both hinges broke on one door after a few months, and I no longer have the instructions. How would I go about getting new ones?
Questions with Most Recent Answers
Question:
What installation expertise is required to hook up a firebox on the Orleans Electric Fireplace
Question:
The unit I recently bought doesn't have the assembly instructions included. Can I find them online? Or can they be emailed to me?
Question:
are the shelves adjustable
Question:
what is the size of media openings
Question:
both hinges broke on one door after a few months, and I no longer have the instructions. How would I go about getting new ones?

Customer Questions & Answers for
No Monet Fireplace

Monet Fireplace features black finish media mantel with multi-storage spaceAccommodates a flat panel TV up to 65" wideDual heating settings 750 W or 1500 W Can be used with or without heaterHeats up to 400 sq.ft. (4500 BTUs)Fixed tempered glass front for durabilityIncludes remote controlDimensions:
Customer Questions & Answers:
39 Questions
 | 
56 Answers
Overall Rating:
4.5 out of 5
4.5
out of
5
Product Details

Questions & Answers for No Monet Fireplace

Question

does it damage the T.V by having the heater right under it?

asked 2 years, 7 months ago
by
Anonymous
on Monet Fireplace
3 answers
Answers
answer 1
I know Toshiba doesn't recommend putting a TV near an heat source and I wouldn't be surprised if the other TV manufacturers did too...
answered 2 years, 6 months ago
by
Marbled
answer 2
There is no risk of damage to the television.
Staff Answer
Best Answer
Expert Answer
answered 2 years, 7 months ago
by
CanadianTireTeam
answer 3
Why would it? The fireplace is designed to radiate heat forward, not up.
answered 2 years, 7 months ago
by
Anonymous
Question

is this energy efficience?

asked 1 year, 10 months ago
by
waterdog
on Monet Fireplace
3 answers
Answers
answer 1
Getting only 4500 BTUs out of 1500 watts sounds expensive to me. Electric heaters are not cost efficient compared to nat gas. The advantage is putting the heat where you need it.
Best Answer
answered 1 year, 7 months ago
by
djjsc
 - Cold part of Canada
answer 2
No it is not. It uses the same energy as any fan forced 1500w plug in heater.
answered 1 year, 7 months ago
by
Tallguy
answer 3
Yes, it runs on 1500W
Staff Answer
Expert Answer
answered 1 year, 10 months ago
by
CanadianTireTeam
Question

What are the dimensions of this unit?

asked 2 years, 10 months ago
by
caroltml
on Monet Fireplace
2 answers
Answers
answer 1
66" w X 15"d X 29" h
answered 2 years, 9 months ago
by
Anonymous
answer 2
in store - 60x15x29
answered 2 years, 10 months ago
by
Anonymous
Question

How much weight will this unit hold over the fireplace?

We would like to put a CRT style 32" tv on this unit above the fireplace unit - are there any restrictions in weight?
asked 2 years, 7 months ago
by
tncote
on Monet Fireplace
2 answers
Answers
answer 1
I would not recommended putting a CRT on this unit as it is not very stable. You can read my review on this product.
answered 2 years, 6 months ago
by
Sellerrex
 - Kitchener
answer 2
The recommended maximum weight is 55 lbs.
Staff Answer
Best Answer
Expert Answer
answered 2 years, 7 months ago
by
CanadianTireTeam
Question

is this an electric fireplace and if so how does it work?

will it require additional pieces to be purchased?
asked 2 years, 7 months ago
by
kavitham
on Monet Fireplace
2 answers
Answers
answer 1
yes it is an electric fireplace, it has a remote so you can use just the flame or use one of 2 heat ranges. No additional parts are needed.
answered 2 years, 6 months ago
by
Sellerrex
 - Kitchener
answer 2
Yes, this unit is an electric fireplace. It comes complete with mantel, firebox and remote. This unit has flame effects and two heat settings.
Staff Answer
Expert Answer
answered 2 years, 7 months ago
by
CanadianTireTeam
Question

Does it come with a remote control?

asked 2 years, 7 months ago
by
deedee33
on Monet Fireplace
2 answers
Answers
answer 1
Yes, it has a 5 button remote. Controls are on/off, heater settings, flame settings
answered 2 years, 6 months ago
by
Mybelle23
answer 2
Yes it does
Staff Answer
Expert Answer
answered 2 years, 7 months ago
by
CanadianTireTeam
Question

Can it be used with or without heater?

Is it possible to have just the flame without the heat?
asked 2 years, 7 months ago
by
deedee33
on Monet Fireplace
2 answers
Answers
answer 1
yes you can use the flame with out the heat, it has a separate motor, however I found it noisy.
answered 2 years, 6 months ago
by
Sellerrex
 - Kitchener
answer 2
Yes it is
Staff Answer
Expert Answer
answered 2 years, 7 months ago
by
CanadianTireTeam
Question

Is the any sound with this unit?(crackling wood or such)

asked 2 years, 6 months ago
by
Glenn911
on Monet Fireplace
2 answers
Answers
answer 1
no sound, the fireplace is actually very quiet!
answered 2 years, 5 months ago
by
jody30
answer 2
No it does not.
Staff Answer
Expert Answer
answered 2 years, 6 months ago
by
CanadianTireTeam
Question

Does the back allow for accommodating DVR's etc.?.

asked 2 years, 6 months ago
by
Anonymous
on Monet Fireplace
2 answers
Answers
answer 1
Yes, there are cut outs in the back panel to allow for cables and cords.
Staff Answer
Expert Answer
answered 2 years, 5 months ago
by
CanadianTireTeam
answer 2
yes the shelves one the sides
answered 2 years, 5 months ago
by
jody30
Question

How heavy a TV will this safely support

In other words what is the maximum weight that it will safely support
asked 2 years, 5 months ago
by
Anonymous
 - Bedford
on Monet Fireplace
2 answers
Answers
answer 1
I would wall mount any tv over 75lbs this unit is not made the strongest.
answered 1 year, 7 months ago
by
Tallguy
answer 2
The recommended maximum weight is 55 lbs.
Staff Answer
Expert Answer
answered 2 years, 5 months ago
by
CanadianTireTeam
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