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Customer Questions & Answers for
Shark Shark Navigator Lift-Away Vacuum

Navigation lift-away vacuum cleaner never loses suctionAnti-allergen Complete Seal Technology traps 99.99% of dust and allergensDetachable lightweight "Lift-Away" canister for portable cleaningPowerful carpet and bare floor cleaningZero maintenance costs. No belts, bags or filters to replaceIncludes
Customer Questions & Answers:
32 Questions
 | 
75 Answers
Overall Rating:
4.505 out of 5
4.5
out of
5
Product Details

Questions & Answers for Shark Shark Navigator Lift-Away Vacuum

Question

Does this come with any accessories?

asked 5 years, 7 months ago
by
kaiess
on Shark Navigator Lift-Away Vacuum
9 answers
Answers
answer 1
Yes. With a pet turbo brush, a regular brush and a nozzle to reach narrow spaces.
answered 4 years, 8 months ago
by
london1234
answer 2
Yes including a powerful rotating brush for your stairs, couch etc.
answered 4 years, 10 months ago
by
Sandala
answer 3
Comes with a crevice tool, a bristle brush, a carpet stair spin brush tool and a bare floor extension tool.
answered 5 years ago
by
ChocoPie
 - Vancouver
answer 4
Yes, it does with small brush and extenders to clean narrow spaces or couches etc.
answered 5 years ago
by
JoeyD
 - Toronto, ON
answer 5
Yes it has a thin tube to reach between things and a upholstery tool. It also has 2 interchangeable heads for pet hair and (I think) carpets.
answered 5 years ago
by
AussieinCanada
 - Edmonton, AB
answer 6
Yes, and it is light and easy and works very hard!
answered 5 years, 2 months ago
by
NRoss
answer 7
The unit comes with a dust brush, 11" crevice tool, hard floor head and a furniture power head
answered 5 years, 5 months ago
by
1Badboy
 - Alberta
answer 8
Yes, it comes with the following:
- brush
- wand
- powered pet hair remover
- bare floor attachment
answered 5 years, 7 months ago
by
scorpiosting
answer 9
this vacuum comes with 4 assessories:
1. crevice tool
2. dusting brush
3. turbo brush
4. bare floor nozzle
answered 5 years, 7 months ago
by
babywitakiss
 - Oshawa
Question

How much it weights?

asked 4 years, 4 months ago
by
Anonymous
on Shark Navigator Lift-Away Vacuum
5 answers
Answers
answer 1
i believe it is 12 lbs. very easy to carry and manouver
answered 4 years, 3 months ago
by
bellgirl72
answer 2
Weight is listed on the web-site but it feels a bit heavier, perhaps because you have to lift and maneuvre it so much. If you have weak arms this unit might tire you out, moreso than a canister, especially if you have stairs or more than one floor in your home.
answered 4 years, 3 months ago
by
NatureLover
answer 3
It actually weighs 12 lbs. Says so on the box. Very easy to carry for use on stairs or to take out to the car!
answered 4 years, 3 months ago
by
Anonymous
answer 4
12 lbs
answered 4 years, 3 months ago
by
KoJe
answer 5
It weighs approximately 20lbs.
Staff Answer
Expert Answer
answered 4 years, 3 months ago
by
CanadianTireTeam
Question

Brush roller not spin

The brush roller does not spin no matter where the switch position is. The brush indicator light is also off. How to active the brush roller?
asked 4 years, 6 months ago
by
Anonymous
 - Montreal
on Shark Navigator Lift-Away Vacuum
4 answers
Answers
answer 1
Either you have not snapped the unit together properly to allow electricity to go to the beater bar, or the unit is broken. Try taking it apart and snapping each piece back on - you will hear a clear click sound when it is properly assembled.
answered 4 years, 3 months ago
by
NatureLover
answer 2
Mine didn't either until I moved the handle all the way back to activate it...
answered 4 years, 6 months ago
by
waterliliq
 - Manitoba
answer 3
Have you stepped on the beater head and tilted the handle back? This is the only way the roller brushes will activate.
If the vacuum is standing completely upright, the roller brush motor shuts off.
answered 4 years, 6 months ago
by
Hamiltol
 - Vancouver BC
answer 4
The rotating brush on the motorized floor brush will not spin unless the nozzle is flat against the floor and the handle is tilted back. If you require further assistance, please call Customer Service at 1-800-798-7398.
Staff Answer
Expert Answer
answered 4 years, 6 months ago
by
CanadianTireTeam
Question

Do the attachments fit onto the vacuum body?

My current vacuum has all the pieces fitting nicely somewhere on the body of the vacuum. This makes it handy to not lose track of where you left it as they follow you around. I don't see this on the image shown. Is there a place for them to snap on?
asked 4 years, 3 months ago
by
MarieBD
 - Ontario
on Shark Navigator Lift-Away Vacuum
3 answers
Answers
answer 1
All except the stair attachment can ride along
answered 4 years ago
by
DayDreamingJen
 - Brantford, ON
answer 2
It does have an accessory holder which is designed to hold the crevice tool and dusting brush. For quick access to tools when vacuuming and cleaning around the house
Staff Answer
Expert Answer
answered 4 years, 3 months ago
by
CanadianTireTeam
answer 3
The short crevice tool and upholstery brush fit on the unit, but the crevice tool often falls off as it sits upside down right next to where you hold the handle of the vacuum, so your hand hits it. The beater bar for stairs does not fit on the unit.
answered 4 years, 3 months ago
by
NatureLover
Question

Can you clean the canister with water?

asked 5 years ago
by
fpswds
on Shark Navigator Lift-Away Vacuum
3 answers
Answers
answer 1
Don't immerse the canister in water. It is advisable to wipe it with damp cloth.
Best Answer
answered 4 years, 9 months ago
by
athen
 - Toronto, ON
answer 2
A slightly damp paper towel can be used to wipe the inside of the dustcup but it is important to completely dry it before using or storing. We do not recommend rinsing the dustcup with water.
Staff Answer
Expert Answer
answered 4 years, 9 months ago
by
CanadianTireTeam
answer 3
I wouldn't recommend that you do that unless you have vacuumed up something nasty in error then add one drops of dish soap in each chamber add some hot water no scalding to chambers swirl and shake a few times and them spray inside of chambers at least for 5 minutes to ensure all residue of soap is gone then let canister to dry for at least 72 hours no less.

After drying time use a dryer sheet rub inside all chamber except for metal center piece with dryer cloth this will ensure cut down on small dust particles.
answered 4 years, 10 months ago
by
Tahllady
 - Nanaimo, BC
Question

How do you change the beater bar?

Also where can you buy another beater bar ?
asked 4 years, 8 months ago
by
dayone23
 - North Vancouver B.C.
on Shark Navigator Lift-Away Vacuum
3 answers
Answers
answer 1
Here are the parts for this vacuum:
http://www.sharkclean.com/cgi-bin/livew/site.w?location=b2c/parts.w&itemCateg=04&frames=no&target=main&sponsor=000006
answered 4 years, 8 months ago
by
london1234
answer 2
I see that you don't replace the beater bar , you replace the whole head . Unlike most vacuums.
answered 4 years, 8 months ago
by
Anonymous
answer 3
Please contact Euro-Pro at : 1-800-798-7395
Staff Answer
Expert Answer
answered 4 years, 8 months ago
by
CanadianTireTeam
Question

Have I broken my new vacuum?

My vacuum is now making a high pitch "whirring" noise. It still seems to have suction, although not as strong. Also the latches that hold the canister into place seem to pop off often, even when the canister is clean. I've only used it once.
asked 4 years, 8 months ago
by
Pandaa
on Shark Navigator Lift-Away Vacuum
3 answers
Answers
answer 1
In my opinion I believe something is wrong with the vacuum and I would exchange it. I have never experienced this with mine and it sounds like something is not right with it.
answered 4 years, 7 months ago
by
wcameron
 - Toronto
answer 2
Hello Pandaa. I sounds like you have a blockage somewhere in the vacuum which usually causes the high pitch noise. You would need to check the hose for the obstruction. In regards to the latches popping off, if you are sure that the canister is seated correctly in its base, and the latches still pop off, that could be a defect. Latch looks to have a spring in order to help lock the canister down so I would see if that is still there. Hope this helps. Good luck.
answered 4 years, 8 months ago
by
Trebb
 - Toronto, ON
answer 3
It sounds like some type of blockage if you have lost some suction and your vacuum is making noise. We would suggest contacting the manufacturer at 1-800-798-7395 for appropriate troubleshooting.
Staff Answer
Expert Answer
answered 4 years, 8 months ago
by
CanadianTireTeam
Question

Does this vacuum work well for mold?

I plan to clean out a moldy basement and was told by an expert to use a "Hepa" vacuum. Can you tell me if this vacuum qualifies, and would it work well for cleaning up mold debree?
asked 3 years, 10 months ago
by
nananay
on Shark Navigator Lift-Away Vacuum
2 answers
Answers
answer 1
The instructions say that it is not recommended for wet areas. It's supposed to be super-sealed (the infomercial says 99.5% of the dust is kept in the can, which is very good) so it might be right for you. I would suggest contacting Shark directly since you don't want to play around with mold spores.
answered 3 years, 10 months ago
by
Elemdee
 - Montreal
answer 2
To obtain this information we would suggest contacting the supplier, Euro-Pro, by calling 1-800-798-7395.
Staff Answer
Expert Answer
answered 3 years, 10 months ago
by
CanadianTireTeam
Question

How long is the cord?

asked 3 years, 7 months ago
by
calgarypotentialbuyer
on Shark Navigator Lift-Away Vacuum
2 answers
Answers
answer 1
VERY LONG....but if you have a monster house...you may need an extensive cord.
answered 3 years, 6 months ago
by
FUSSYCUSTOMER1964
 - toronto, ontario
answer 2
25 ft.
Staff Answer
Expert Answer
answered 3 years, 6 months ago
by
CanadianTireTeam
Question

How easy is it to clean the cannister?

asked 3 years, 9 months ago
by
lacduB
 - Winnipeg
on Shark Navigator Lift-Away Vacuum
2 answers
Answers
answer 1
The cannister empties easy enough but does make a mess, I usually just dump it straight into the outside trash bin.
answered 3 years, 4 months ago
by
WpgGuy
 - Winnipeg, MB, Canada
answer 2
To remove the dust cup, undo the latches on the sides of the dust cup by lifting them up and outwards. Pull dust cup up and away from the motor housing.

Hold the dust cup over the trash and press the bottom door release button. Tap gently to empty contents. Press the door shut again until it clicks. If needed, turn the dust cup upside down over the trash and press the top door release button. Tap gently to remove contents or wipe clean with a soft cloth.
Staff Answer
Expert Answer
answered 3 years, 9 months ago
by
CanadianTireTeam
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