Looking for Answers about Garrison Garrison Oil Heater?

According to safety regulation,for safety consideration, the user are not encouraged to open the appliance to maintainance . Doing this will void the manafacturer warranty and responsibility .Please contact an authorized technician to do that.

Through the description given by the user, it looks like the overheat protection triggered, when the temperature inside the unit reached the limitation. The overheat switch will start to work and a low "click" sound will occur and the heating element will turn off and the caution light(the middle one) will come on instead. Once the temperature cools down for several minutes, the heating element can automatically recover to work, it's a normal protection, no need to worry.

The user needs to check the heater operation guide and make sure the heater operated as instructed.

a.) put on heater on firm level surface, attached to the caster before operation.

b.) make sure no obstruction near the heater, especially that no objects like clothes are put on or around the unit.

c.) don't place the heater on high-piled carpet.

For troubleshooting please contact Garrison by calling 1-800-268-6591.

For replacement parts please contact Garrison by calling 1-800-268-6591. Please have your product number with you when you call.

There are two options we can try to see if we can clear trouble you are having. If they don't work we suggest you return your heater to your local Canadian Tire store for warranty.

Option one:
Check that the setting temperature is not set lower than the current room temperature. Set the desired temperature higher than the current temperature to restart the heater.

Option two:

Rest Instructions:

1) TURN THE UNIT OFF.

2) UNPLUG UNIT WAIT 10 MINUTES.

3) PLUG IN AND TURN ON.

We would suggest calling 1-800-268-6591.

Once you turn on the comfort button, the heater will automatically pre-set to a temperature at around 23℃, this is a temperature most people will feel comfort.

Once turn the comfort button off, the user can set the desired temperature by turn the thermostat knob by manual.

Unfortunately, we do not sell the replacement casters. You may want to try contacting Garrison at 1-800-268-6591 and see if they can assist you with parts.

Hydro usage depends on the heater's setting and duration of use. There's three settings: 600W, 900W or 1500W. There's also a thermostat control. The lower the thermostat, the lower the hydro.

My room is 100 square feet. I found that I use my heater at a very low setting. Also, I only use it a few hours a day when I'm in my room.

Try using an appliance usage calculator. Enter the number of hours you plan to use the heater, and the estimated setting. Hydro One Brampton offers a handy appliance usage calculator that you can access through Google.

with no drafts, and some what insulated, then yes.